Home > Miscellaneous > Why does my Trial Channel not include all of the features of a full Service Packages?

Why does my Trial Channel not include all of the features of a full Service Packages?

The Service Packages are loaded with amazing features and come with an entire set of LIVE and VOD Channels which can be used for a variety of purposes. These features aren’t included in the single trial channels because every feature requires additional support and we are unable to provide trial users with the same time of support we provide to existing Clients.

The trial channels are designed to get a glimpse of the Control Center and Media Management System, test out the players and  your live-encoder setup with our Live-Channels. If you are able to stream through your single trial channel, upload, add meta data, play back VOD and LIVE content, embed players, configure channels and browse the Media Stats Center, then you have full proof that our system is working flawlessly and with the next step of activating a Service Package of choice, the full range of features and channels included in the selected Package are added to your Lightcast Account instantly.