Home > Video Minutes (Bandwidth) > At the end of the contract year, do the minutes then reset or are they carried over into the next year?

At the end of the contract year, do the minutes then reset or are they carried over into the next year?

Package-Minutes (included in your subscription) are credited concurrently with each monthly payment or annual payment and expire with each payment cycle. With monthly payments the monthly package-minutes expire with the next monthly payment and are being replaced with the new monthly package-minute credit. With annual payment the annual package-minutes expire with the next annual payment and are being replaced with the new annual package-minute credit.

Purchased eternal-minutes remain untouched in the account balance. They never expire - even across the extension of subscriptions over multiple years or decades.